£82,141,000
Total revenue
You said you needed financial support
We secured additional benefits
1282
Number of households accessing Welfare service
£4.1M
Total benefits secured through Welfare
1282
Number of households accessing Welfare service
£4.1M
Total benefits secured through Welfare
£3.0M
Total rent arrears
(gross arears before provision, and excluding rent received in advance)
We saw an increase, during 2024/25, in the number of households needing welfare support and advice. We believe this increase was due to the impact of the high cost of living. Inflation was still at an all-time high and residents’ needs were more challenging and complex due to barriers with employment and mental health.
How we spent your rent
Routine Maintenance
Major repairs and planned maintenance
Services e.g. cleaning, gardening etc.
Depreciation
Management
Interest & financing costs
Transfer to reserve – pension gain (-£329,000)
Transfer to reserve – general
Routine Maintenance
Major repairs and planned maintenance
Services e.g. cleaning, gardening etc.
Depreciation
Management
Interest & financing costs
Transfer to reserve – pension gain (-£329,000)
Transfer to reserve – general
34*
Number of residents referred through our Step Up Step In programme – supporting residents who need additional support
£7228
Social Housing Cost Per Property
£627
Repairs cost
per property
34
Number of residents referred through our Step Up Step In programme – supporting residents who need additional support
£7228
Social Housing Cost Per Property
£627
Repairs cost
per property
£57.4m
Annual spend on affordable housing
£8.8m
Generating surplus to support our charitable objectives
